1. Introduction
Gundog Bootcamp (“we”, “us”, “our”) is committed to protecting your personal data and handling it responsibly and transparently.
This Privacy Policy explains how we collect, use, store and protect your personal data when you book training sessions, attend classes, communicate with us, or otherwise engage with our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of data protection law, Gundog Bootcamp is the Data Controller of your personal data.
2. The Personal Data We Collect
We may collect and process the following categories of personal data:
Contact information (name, email address, telephone number, postal address)
Booking information (sessions booked, attendance records, trainer notes, progress records)
Information about your dog(s) relevant to training and welfare
Payment confirmation information (we do not store full card details)
Communications between you and us
Photographs and/or video recordings taken during sessions (where consent has been provided)
We collect only information that is necessary to deliver safe, effective training services and to operate our business responsibly.
3. How We Use Your Personal Data
We use your personal data to:
Deliver and manage training sessions
Maintain accurate training and welfare records
Communicate with you regarding bookings and services
Process payments
Improve the quality, safety and consistency of our training programmes
Meet legal, tax and regulatory obligations
Send marketing communications (where you have opted in)
Use photographs and video recordings for promotional purposes (where you have provided explicit consent)
We do not sell or rent your personal data to third parties.
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contractual necessity
To provide the services you have booked and manage your relationship with us.
Legal obligation
To maintain appropriate financial and business records.
Legitimate interests
To operate, safeguard and improve our services, including maintaining training and welfare records, ensuring the safety of dogs and handlers, maintaining operational oversight across locations, and managing our business efficiently.
We carefully balance these interests against your rights and do not process data in ways that are unreasonable or unexpected.
Consent
For marketing communications and use of photographs or video recordings.
You may withdraw consent at any time.
5. Multi-Location Structure and Data Control
Gundog Bootcamp may deliver services across multiple locations through authorised trainers and staff operating under the Gundog Bootcamp brand.
Gundog Bootcamp remains the Data Controller of all personal data collected in connection with services delivered under the Gundog Bootcamp brand.
Authorised trainers and location partners process personal data strictly on behalf of Gundog Bootcamp and in accordance with our data protection policies and contractual obligations.
Personal data is shared internally only where necessary for service delivery, record-keeping, quality control and operational management.
All authorised personnel are subject to confidentiality and data protection obligations.
6. Data Storage and Security
Personal data is stored securely within our business systems, including Google Workspace, which provides encrypted cloud-based storage and access controls.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure. Access to personal data is restricted to authorised personnel only.
We do not store full payment card details.
7. International Data Transfers
While Gundog Bootcamp operates within the United Kingdom, some of our service providers (including cloud-based systems) may process data outside the UK.
Where this occurs, we rely on appropriate contractual safeguards provided by those service providers, such as UK-approved international data transfer mechanisms, to ensure that personal data remains protected in accordance with UK data protection law.
8. Data Sharing
We may share personal data where necessary:
With authorised trainers and staff delivering services under the Gundog Bootcamp brand
With professional advisers (such as accountants or legal advisers) where required
Where required by law, regulators or insurance providers
We do not share personal data for third-party marketing purposes.
9. Data Retention
We retain personal data only for as long as necessary to:
Deliver services
Maintain appropriate training and welfare records
Comply with legal, insurance and tax obligations
When data is no longer required, it is securely deleted or anonymised.
10. Data Breaches
In the unlikely event of a personal data breach, we will assess the risk and notify affected individuals and the Information Commissioner’s Office (ICO) where legally required.
11. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data (where legally permissible)
Restrict or object to certain processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details below.
12. Contact Details
Gundog Bootcamp
Email: robyn@gundogbootcamp.com
Effective Date: 11 February 2026